Software Delivery Policy
Response Time
After you have purchased software from us we will always try to respond as soon as possible.
Sometimes this can be within a couple of minutes (even at weekends!). Please bear in mind that occasionally
payment notification emails can get delayed, either within our eCommerce providers but also within our or your own email systems.
Generally though you should receive your download information within minutes.
Emails in general
Please ensure that emails from payproglobal.com and paulherber.co.uk are not blocked.
Instant downloads
When you purchase software that is supplied as an instant download link the email containing the link will be sent out immediately.
We don't provide download insurance (I think this is a bit of a scam) nor do we provide the software on CD. Please make a master backup of your purchase (blank CDs/DVDs are cheap).